Exchange and Return Policy
OUR GREATEST COMMITMENT IS TO YOUR FULL SATISFACTION . If
you chose your product in our online store, but upon receiving it, you noticed
that there is a manufacturing defect, or even if you were dissatisfied with the
product purchased, we ensure your right to exchange or return.
Remembering that the first step for exchange or return is to communicate
our Customer Service Center by email: cozinhandocoisas@gmail.com
Our team will instruct the customer on how to proceed with the exchange or return.
of the product.
Once we receive the package, we will perform an analysis to confirm that it is
all in accordance with the Item return conditions. After the
confirmation, our Customer Service Team will contact you and in this case
you can choose between:
1. Exchange for any other product that is available in our stock.
2. Receive a refund of the amount spent on the products.
The cost of shipping the product for exchange is at our expense (Store).